Friday, May 08, 2009


My friend Sue says, that as you make your way through life, it is important to find yourself a good hair stylist and a good mechanic. If you can put complete trust in these two are set.

I found my stylist about 5 years ago. The mechanic was a bit trickier. Since my brother is a Class A Mechanic at a Ford dealership, I originally took my Ford Tempo to him for repairs. Then I bought a VW. I faithfully took it to the dealership for oil changes and repairs while it was under warranty. However, I always felt like I was being taken for a ride...and not in my car. Their customer service was less than ideal and their prices were outrageous.

A little place called "Autobahn Motors" caught my eye while driving past. It had a classic Beetle in its showroom, so it was worth checking out :) What I discovered inside was a small operation with excellent service and decent prices. I have come to put complete trust in my mechanic Chris.

Even though he knows I have no idea how a car works, he always takes the time to show me the problem, the parts, etc. and explain what is wrong. If he thinks I can drive it for a while before it needs to be fixed, he'll tell me that. If he thinks it is unsafe for me to drive it, he'll give me a loaner until it is repaired.

Yesterday I was in the area and decided to pop in and get him to check a noise that my car had been making for a few days. Even though I didn't have an appointment, he took about 20 minutes to take it for a drive and find out what was making the noise. He assured me it is nothing to worry about and sent me on my way without charging me a cent.

I think this kind of customer service is awesome. So, if you're in the London area and drive a VW, I suggest taking your car to Chris to be seviced.

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